Nowadays, Artificial Intelligence is an efficient tool to deal with complex situations but it also raises new issues regarding responsibility and acceptance by society as there are areas around the implications of machine intelligence in terms of ethics and law. With the recent boom in big data and analytics and the continuous need for innovation, Artificial Intelligence is carving out a bigger place in human history. Through its computer-based decision making capabilities, it brings new opportunities and possibilities to tackle many issues and challenges about its use and limits. The main aim of this research study is to provide a better understanding of the roles of Artificial Intelligence in the decision making process and develop appropriate models of Benefit and Risk for different levels of decision and policy making – interfacing the areas of governance, IT infrastructure, data and ethics.
The study will further highlight and endeavor to explore deeper insights into the use of Artificial Intelligence and its integration within the processes of organizational/government decision making, aiming to make better and more sustainable decisions while meeting the regulatory and ethical requirements.